County Business Net Ltd., (CBN), recognises that privacy is an important concept in Internet usage and is therefore committed to ensuring that the privacy of our users is protected. You can keep up to date with any changes to CBN's privacy policy by checking this page.

Collection and Usage

CBN collects usage statistics through our access log. This provides us with such details as visitor domain names, the time of visits, web browser, length of visit, IP address and referring domains. This information is used solely for the purpose of developing the business of CBN. CBN also uses forms to take customer enquiries. The information gathered from our forms is relevant only to the purpose of that form. This information is only used so that CBN can answer customer queries.

The information gathered by CBN will only be made available to those of our employees and business partners who need to see it in connection with the purpose for which you have provided the information. We will not pass your personal data to other organisations or individuals without your express consent.

Implications

Use of the County Business Net website indicates that you are willing to accept the content of this privacy policy. Sites that are linked to from CBN may have their own privacy policy and these should be checked on arriving at another site from CBN. CBN can accept no responsibility for the privacy policies of these other sites and recommends users should always check the privacy policy of a site they visit.

Tel: 01242 678437 or email us at privacy@cbn-uk.com

All steps have been taken to ensure that the information published on this site is as accurate as possible. The providers or our agents, cannot accept responsibility for any errors, omissions or inaccuracies or for any consequence arising as a result, to either those that choose to advertise here or those that use any of the services provided on this site.

In addition we reserve the right to modify the information held on this web site without notice, and whilst we are willing to amend details on request by the original supplier of such details we provide no guarantees of how long it may take to effect such changes.

The providers or our agents cannot accept responsibility for any loss, injury or damage sustained as a result of using any of the services provided on this web site, or by referrals to any other individual/organisation that appear on this web-site, whether financial, material, physical or mental.

Unless clearly stated, any opinions, recommendations, information or advice that appear on this site are not necessarily those of the providers of this site, and caution should be exercised before acting upon any opinions, recommendations, information or advice.

This site also contains links to other web sites which are completely independent of this web site and we make no representation or warranty as to the accuracy, completeness or authenticity of any opinions, recommendations, information or advice contained in any such linked web site. Furthermore, we do not endorse the opinions of third parties expressed on any web sites linked to.

Links to another web site, or introductions by way of the provision of an address or other contact details shall not be construed as an endorsement by us of that web site, individual or organisation, or of the products or services described therein unless expressly stated on this site.

Wholesale reproduction of this site or any information contained within it is expressly forbidden. A limited amount of false information may deliberately appear on this site, to enable the providers to identify and protect by taking appropriate legal action, their intellectual property and any copyrights and trademarks that may exist.

IF YOU FIND THE TERMS OF USE TO BE UNACCEPTABLE, PLEASE LEAVE THIS WEB SITE NOW.

A cookie is a text file automatically issued to your computer when you visit a website. Cookies are used to track the flow of traffic through a website and identify the computer on any future visits to our site.

The information stored in a cookie is not used to identify a particular user, just the computer used to access the site. By accepting a cookie you will allow information about your computer such as your internet browser type, screen resolution and location country to be used to compile anonymous statistics about visits to the website.

If you do not wish to receive cookies please read the instructions below.

For more information on cookies please visit www.allaboutcookies.org

How to control your acceptance of cookies

Internet users can choose whether to accept all cookies, recieve notification each time a cookie is about to be issued or not to receive cookies. Information on configuring these options for popular browsers is detailed below.

Netscape 6.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies

Internet Explorer 6.0:
1. Choose Tools, then
2. Internet Options
3. Click the Privacy Tab
4. Click on Custom Level
5. Click on the 'Advanced' button
6. Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action.

Internet Explorer 5.0 or 5.5:
1. Choose Tools, then
2. Internet Options
3. Click the Security tab
4. Click on Custom Level
5. Scroll down to the sixth option and change to Accept, Disable, or Prompt for action.

Internet Explorer 4.0:
1. Choose View, then
2. Internet Options
3. Click the Advanced tab
4. Scroll down to the yellow exclamation icon under Security and choose one of the three options.

Internet Explorer 3.0:
You can View, Options, Advanced, then click on the button that says Warn before Accepting Cookies.

Netscape Communicator 4.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Set your options in the box that says Cookies.

How to view and delete the cookies you have been issued

You can view the contents of each cookie stored on you computer by clicking on it, the cookie can be deleted by selecting the file and pressing the delete key.

Netscape 6.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
5. Click the View Cookies button

Internet Explorer 5.0 or 6.0:
1. Choose Tools, then
2. Internet Options
3. Click the General tab
4. Click Settings
5. View Files

Internet Explorer 4.0:
On your Task Bar, click:
1. View, then
2. Internet Options
3. Under the tab General (the default tab) click
4. Settings
5. View Files.

Internet Explorer 3.0:
On your Task Bar, click:
1. View
2. Options
3. Advanced
4. View Files.

Netscape Communicator 4.0:
Netscape bundles all cookies into one file on your hard drive. The file is called Cookie.txt.

One of the primary concerns at CBN is that our clients receive a top quality service from us.

However, we live in the real world and sometimes things, (albeit rarely), don't go quite to plan.

For that reason we have a 3 point resolution plan.

1. Speak to us at the earliest point.
   If, for whatever reason and no matter how trivial, you are not happy with any aspect of our work, please say so.
   The chances are that we can sort it out straight away.
   
   
2. Perhaps that isn't enough and the issue needs further clarification or more effort. No Problem.
   Put it in writing with all the relevant points and let us have it.
   We will get back to you within 48 hours, (in reality the same day), with either a solution or a deadline by which we will aim to have a resolution.
   
   
3. Finally, if we can't agree, then as members of the West e-Business Group, you can request that they arbitrate for both parties.
   
   Worth noting is that whilst we are members of the Web Group they are an independent body whose responsibility it is to ensure that its members abide by strict codes of conduct.
   

County Business Net Ltd., provides a personalised service involving a wide range of services and products to a wide variety of individuals and businesses.

As a concequence our Terms and Conditions may vary considerably with each situation.

Should you wish to see our Terms and Conditions for a particular product or service, then please contact us on 01242 678437.

County Business Net Ltd., 22A Priory Lane, Bishops Cleeve, Cheltenham. GL52 8JL.
Registered: England and Wales No: 3669077.
VAT No: 728 8402 16
ICO Number: Z6358865